John Biebel
User Experience and Product design
Designer and Manager with over fifteen years creating engaging and meaningful experiences for software users, and managing other UX professionals to develop their careers as User Experience practitioners
Career
Imprivata (Waltham, MA):
Product Design Senior Manager: 07/15/2022 - current
Manage team of seven designers who work with identity governance for health care access applications
Oversee the development and growth of design standards, research, component creation, and product innovation
Fulfill changing resourcing needs from the product portfolio by assessing gaps and placing talent where it can best impact positive user experiences
Guide the team toward excellence as user experience practitioners, solid working partners with product management and engineering, and as concise communicators who promote results-oriented design thinking
Product Design Manager: 01/04/2021 - 07/12/2022
Team manager for four designers who work with identity governance for health care access applications
Actively interact with engineering, product management, and visual design to negotiate feasibility of product designs
Creating SAAS / cloud-based version of our primary identity management product
Work includes user research, user flow creation, prototyping, and consultation on wireframes, protoypes, and final designs
Mentoring new employees to increase product knowledge, advocate for best UX/PD practices, and encourage great facilitation and communication for our group’s mission
Pearson Education (Boston, MA): User Experience Manager, Learning Applications: 11/06/13 - 12/31/2020 (this role Involved two promotions, from Senior UX Designer to Design Supervisor, promoted then to UX Manager in 2017)
Lead a team of four designers working on nine software applications
Each application in the portfolio is a learning tool that enhances and expands curriculum and courseware learning potential and offers unique knowledge acquisition via skill-improvement
Oversaw the creation of our component library and design language for consistent experiences
Collaborated actively with partners in development, research, project management, and learning science
Created presentations on design theory for feature planning, facilitated workshops for user journeys, critiqued and assisted with design output with team toward sprint goals
Worked with other group managers to steer larger company initiatives, such as platform design, road map planning, and global education initiatives
Intralinks (Charlestown, MA): User Experience Designer: 10/15/12 - 09/30/13
Cloud data storage company
Aspen Tech (Burlington, MA): Senior Product Designer: 04/24/11 – 09/30/12
Energy plant simulation software design company
Red Hat, Inc (Westford, MA): User Experience Designer, Engineering: 07/20/10 – 04/06/11
Open source software / Enterprise
Monster.com (Cambridge MA): Interaction Designer / Information Architect: 06/10/08 – 07/15/10
Web-based employment tool for employers and job seekers
Education
The Cooper Union for the Advancement of Science and Art, New York, NY, full scholarship
Bachelor of Fine Arts Degree (BFA) with distinction in Painting and Photography
Career Skills / Expertise
UX / PD Skills: Group facilitation for journey mapping, product development workshops, card sorting; creating low- and high-fidelity wireframes, prototypes; consulting for research on persona creation, user interviews, focus groups; testing final designs
Management: Recruitment for job roles, setting and monitoring employee goals, overseeing professional development, liaising between teams for greatest collaboration, encouraging growth within our projects and workplace, personal career goal development alongside company goals, departmental and inter-departmental planning and road mapping
Community Engagement:
Founding member of Subforum, a Cambridge-based group of design thinkers engaged in active dialog on important design questions that confront makers and solution-seekers. We have facilitated meet-ups and hands-on activities that encourage people to imagine technology-driven solutions. Our sessions have been sponsored by Google, Tamr, Cambridge Innovation Center, and the DeCordova Museum
Presenter at UXPA / Boston
Volunteer UX portfolio reviewer for General Assembly
Software (Current): Figma, Adobe Creative Cloud, Sketch, Miro, Jira / Confluence, Microsoft 365
References Available upon request.